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Storm-Damage Insurance Claims: Is Your Roof Covered & How to File Fast

  • Writer: Ryan Tucker
    Ryan Tucker
  • Jun 11
  • 3 min read

When the skies darken and storms strike, your roof takes the brunt. But when the wind and rain subside, you might be left wondering: is your roof covered by insurance, and how do you make a fast claim?


For homeowners in Norfolk and Suffolk, the answer often lies in the small print. Let’s break it down.


Is Your Roof Covered by Insurance?

Most home insurance policies in the UK cover storm damage. But there’s a catch: the damage must be sudden and caused directly by the storm.

If your roof was already worn out or poorly maintained, insurers might reject your claim. That’s why regular inspections are key.


What qualifies as storm damage?

  • Missing or lifted tiles

  • Leaks due to wind-driven rain

  • Fallen trees damaging your roof

  • Flashing and lead work being dislodged

The Financial Ombudsman defines a storm as high winds (typically above 55mph), heavy rainfall, or snow and hail that causes structural damage.


Steps to Take Immediately After a Storm


1. Inspect Safely

Do not climb onto your roof. Instead, look for visible damage from the ground or from inside your attic. Signs include damp patches, water stains, or visible holes.

2. Document the Damage

Take clear photos or videos of the damage. Your insurer will want evidence. Capture interior and exterior damage as well as fallen trees or dislodged parts.

3. Secure the Area

If you notice active leaks, use buckets and towels to control the water. Cover valuables and switch off electricity if necessary.

4. Contact a Professional Roofer

Advanced Roofing Specialists, serving Norfolk and Suffolk, can conduct a rapid, professional inspection. They’ll assess damage and provide a written report – essential for your claim.


How to File Your Insurance Claim Fast


Step 1: Review Your Policy

Understand what’s covered. Look for details on storm damage, roof repairs, and exclusions.

Step 2: Notify Your Insurer Immediately

Most insurers require claims to be filed promptly. Call or log in to your online account. Provide basic details and mention that further information will follow.

Step 3: Submit Your Evidence

Upload the images and videos. Include receipts if emergency repairs were done. A roofer’s assessment from Advanced Roofing Specialists adds weight to your case.

Step 4: Arrange an Adjuster Visit

Your insurer might send someone to inspect the damage. Be present if possible. Have your documentation ready.

Step 5: Get Quotes from Roofers

Obtain a formal written quote from NVQ-qualified roofers like Advanced Roofing Specialists. This ensures the repairs meet your insurer’s standards.


Tips for a Successful Claim

  • Act Quickly: Time delays can weaken your case.

  • Keep Records: Document all communication with your insurer and roofing contractor.

  • Avoid DIY Fixes: Temporary solutions are fine, but major repairs should be handled by professionals.

  • Use a Local Expert: Advanced Roofing Specialists understand local conditions in Norfolk and Suffolk. Their reputation and experience make a difference.


Why Choose Advanced Roofing Specialists?


Based in Norfolk and Suffolk, Advanced Roofing Specialists are NVQ-qualified and offer:

  • Emergency roof repairs

  • Written storm damage reports for insurance

  • Re-roofing and flat roofing services

  • Expertise in lead, slate, and tiled roofing


They recently repaired the Arc Cinema roof in Great Yarmouth – a testament to their capability.


Clients consistently praise their speed, reliability, and professionalism:

“These guys are fantastic! Replaced my leaking flat roof just before a kitchen installation. They even came out on a Sunday!” – Rowan Nichols


Preventing Future Storm Damage


While you can’t control the weather, you can protect your property.

1. Schedule Regular Inspections

Have your roof checked at least once a year. Advanced Roofing Specialists can help spot wear before it becomes a claim.

2. Maintain Guttering and Fascias

Clear gutters and inspect fascias regularly to prevent water build-up and damage.

3. Upgrade Weak Areas

Consider modern skylights, secure flashings, and premium tile or slate installations to withstand future storms.


Contact Advanced Roofing Specialists Today


If your roof’s been damaged by a storm, don’t delay.

📞 Phone: 07861700195🌍 Website: www.advancedroofingspecialists.co.uk


Whether you need a rapid inspection, insurance support, or full re-roofing, their expert team is ready to help across Norfolk and Suffolk.


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